dudsite

 Cancellation Confirmation

Account Number: 674545531

Dear Alan Harrison,

This email serves as confirmation of the cancellation of your MyWebsite Now package(Contract: 79263797) as of 21.04.2021. The package and all included features will be cancelled as of this date.

This email serves as confirmation of the cancellation of your Instant Domain package(Contract: 79263512) as of 21.04.2021. The package and all included features will be cancelled as of this date.

The following domains/features are included in your package and will be cancelled: Domain Guard will be cancelled from our system as of 21/04/2021.

space-for-parents.com: The auto-renew feature will be disabled for this domain as of 21/04/2021. The domain registration will not renew once it has reached the end of its current registration.

Best Regards,

Peter Goss
IONOS Customer Service

Telephone: 0333 336 5691

Facebook: https://www.facebook.com/ionos.unitedkingdom
Twitter: https://twitter.com/IONOS_help_UK
Update 17 04 2021 Still no nearer to resolution. Letter received recently but nothing constructive. ------------------------------------------------ On July 25, 2020 at 7:14 AM, Alan Harrison wrote: You keep sending invoices. Please advise me when you have set your system to stop them. If you send any more from now I will change my card. Then what will you do. I repeat that all was cancelled ages ago. With best wishes Prof Francis Harrison retd On 21 Jul 2020, at 09:59, billing@ionos.co.uk wrote: Dear Alan Harrison (Customer ID: 674545531), Thank you for contacting IONOS. We understand that there might be an inconvenience as a result of us regularly sending your invoice. However, as you have an active account with us, we are obliged to regularly inform you that you are being charged for the services we provide. Also, the only method of communication we have for all updates is only through email. I hope that answers your query. However, if you have any further questions, you can reach us by phone anytime on 0333 336 5691. Best Regards, Keefe Alfred Fale Technical Support IONOS Registered in England and Wales, Company No. 3953678 – VAT No. GB 752539027 Discovery House, 154 Southgate Street, Gloucester, GL1 2EX, United Kingdom